Cancellation Policy

JOHNNY H ADVENTURES & CADETS: SOCIAL ACTIVITIES & DAY ADVENTURES

Participant Contribution

  • Transferable if cancellation is made prior to the day of the activity.
  • Non-refundable in the event where the participant does not show up on the date of the activity.

NDIS Funding

  • 90 per cent of the NDIS Funding cost is payable when cancellation is made less than 2 business days from the date of the activity and where the support cost is 8 hours or less.
  • 100 per cent of the NDIS Funding cost is payable when cancellation is less than 5 business days where support is more than 10 hours or greater than $1000

JOHNNY H ADVENTURES: OVERNIGHT & SHORT ADVENTURES

Participant Contribution Cancellation

  • A non-refundable deposit of $50 to be paid within 3 days on booking confirmation.
  • The remaining Participant Contribution is to be paid three weeks prior to the trip start date.
  • The remaining Participant Contribution is to be paid three weeks prior to the trip start date.
  • Cancellations made more than 10 days out from the trip start date incur a $25 fee.
  • Cancellations made 7-10 days out from the trip start date and where no replacement booking is found incur at $50 fee. No fee is charged in the event that a replacement is found.
  • Cancellations made within 7 days of the trip start date and where no replacement is found incur the full Participant Contribution.
  • Cancellations made within 7 days of the trip start date and a replacement is found incur a $50
    fee.

NDIS Funds

  • Cancellations made within 7 days or the trip start date and where no replacement is found incur the full cost of NDIS support.

JOHNNY H ADVENTURES: GLOBAL ADVENTURES

Participant Contribution

  • Cancellations made more than 120 days from the trip departure date incur 50 percent of the Participant Contribution cost.
  • Cancellations made 60-119 days from the trip departure date incur 25 percent of the Participant Contribution.
  • Cancellations made less than 60 days from the trip department date incur 100 percent of the Participant Contribution cost.

NDIS Funding

  • Cancellations made more than 120 days from the trip departure date incur no cancellation cost.
  • Cancellations made 60-119 days out from the trip departure date incur 25 percent of the NDIS Funding.
  • Cancellations made less than 60 days from the trip department date incur 40 percent of the NDIS Funding cost.

Johnny H Nepean Pty Ltd | Version 1 | November 2021