JHWR: Term 1 2026 Tuesdays: Communication (13.01 – 24.03.26)

Communication

Good communication is an essential skill in every workplace. In this session, participants will explore different ways we communicate, how to have better conversations, and how to express themselves clearly and respectfully with others — whether they’re colleagues, customers, or supervisors.

Morning:

• Learn the difference between verbal and non-verbal communication

• Explore conversation skills, including listening, turn-taking, and responding

• Practise expressing your thoughts, needs, and opinions in a clear and respectful way

Afternoon:

• Take part in role plays to practise asking questions and giving feedback

• Learn how to communicate in different situations — like talking to a manager or helping a customer

• Build confidence through group discussions and guided activities

Workplace Visit:

• Visit a local business or community organisation where communication is key

• Watch how staff speak with each other and with customers

• Reflect on the different communication styles used in the workplace

Benefits:

• Develop stronger communication skills for real-life work settings

• Gain confidence in starting conversations and speaking up

• Learn how to communicate clearly, politely, and professionally with others

Who is this for?

The Johnny H Work Readiness Program is designed for people aged 16 and over who are looking to build the skills, confidence and independence needed to prepare for meaningful employment.

This program is ideal for school leavers with a mild to moderate intellectual or developmental disability who want to explore different job pathways, develop real-world skills, and gain a better understanding of work environments.

Sessions run in small, supportive groups and are tailored to meet individual learning needs. Whether you’re just beginning to think about work or already have some experience, this program helps you grow your capacity and take the next steps at your own pace.

Note: Activities in this unit may be adapted to meet individual needs. Accommodations, such as 1:1 support, working with peers, and additional time, can be arranged to ensure a supportive and accessible learning experience.

All clients attending Work Readiness are required to bring prepared food for breaks, including lunch, unless otherwise noted when booking.